Strengthening Customer Relationships (Second Edition)
Price: $ 99.00 (USD)
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Course Description
In this course, you will explore methods to turn customer complaints into positive and satisfying results through winning interactions You will discover the relationship between sales and customer service.
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Course Outline
This course covers critical techniques that can help in strengthening customer relationships.
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More Information
| Language | English |
| Course Length | 9.10 hours |
| Duration of Access | 12 weeks |
| Instructor | Self Study |
| Vendor | Element K |
| Course Certification | Certificate of Completion |
| Requirements/Materials Included | Hardware and Software Required: Browser Firefox 1.x Browser Other: Safari 1.x Browser Microsoft Internet Explorer 6.0 Operating SYSTEM MacOS X 10.3.x Operating SYSTEM MS-Windows XP, 2000, OR 2003 server Flash Player 8 Pentium III WITH 500 MHz 128MB RAM 256K connection (broadband recommended) |
Price: $ 99.00 (USD)
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