The eLearning Center for Gatlin Education Services

A+ Certification: PC Technologies

Course Type: Self-paced Courses
Estimated Time of Completion: 5 hour(s) 42 minutes
CEU Credits:
Language: English

Description: In this course you will be given an introduction to the structure and hardware of the microcomputer appropriate for a successful computer support professional. This will include an examination of major components, bus types, expansion boards, peripherals, and other miscellaneous hardware. This course also includes the installation and configuration of various components.
Objectives:

  · After completing this course you will be able to use systematic troubleshooting techniques to diagnose and fix problems related to the microcomputer, printer, and related hardware components. You will also be able to identify proper safety guidelines for use in and around microcomputers.

Hardware and Software Required:

  · Browser Netscape Communicator 4.0
  ·  Browser Other: AOL 4.0
  ·  Operating System MacOS 8.5
  ·  Browser Microsoft Internet Explorer 4.0
  ·  Operating System MS-Windows 95

Content Outline:

Introduction to Microcomputers
History and Functions
Binary numbers

Safety
Safety Guidelines and Practices
Equipment Hazards and Disposal

Microcomputer Components
Enclosures, Power Supplies, and System Boards
Popular Microprocessors
Bus Structures and Expansion Boards
System Memory
System Storage
Displays and Keyboards

Miscellaneous Hardware
Serial and Parallel Ports
Pointing Devices
Scanners
Modems
Mass Storage Options
Multimedia and alternative computing

Troubleshooting and Preventive Maintenance
Troubleshooting considerations and support options
Systematic Troubleshooting
Troubleshooting Tools and Practices
Ongoing Maintenance
Virus Prevention
Avoiding problems by improving communication

Hardware Installation and Configuration
Computer Disassembly and Reassembly
System Board Configuration
Keyboard and Mouse
Disk drive Adapter and hard disk
Expansion Boards
Additional Installations
Modems and communications software

Diagnostics and Repair
Electrical units and Measurements
Post and Memory
Power Supplies and drives
Monitors
Modems
Input Devices

Printers
Printer Categories and types
Printer Installations and connections
Printer Diagnostics and troubleshooting