Calling on Small Business Customers

Price: $ 159.00 (USD)
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Course Description

Calling on Small Business Customers teaches students how to plan effective calls with small business clients. It begins with an exploration of small business fundamentals including business legal structures/characteristics, types, needs/expectations, and operating/life cycles. Students then learn the Call Planning Model steps, and practice applying them with fictitious clients."
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Course Outline

Module 1: Course introduction , Module 2: Small business fundamentals , Module 3: Identifying the importance for planning calls, Module 4: Using tools to plan calls , Module 5: Planning actions for calls , Module 6: Course conclusion"
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More Information

Language English
Course Length 4.00 hours
Duration of Access Three Months
Vendor Zoologic (Read more about Zoologic accreditation.)
Course Certification Zoologic Certificate for the CPE Credits
Prerequisites/Audience There are no prerequisites for this course. This course builds on the student's experience and skills in using a needs based selling cycle. A basic knowledge of business/consumer products and services would also be helpful.
Requirements/Materials Included MSIE 5.5, Flash v 5.0"
Price: $ 159.00 (USD)
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