The eLearning Center for Gatlin Education Services

This series will give you one study guide you need for the CompTIA A+ certification. This certification validates the knowledge and skills of entry-level computer service technicians. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. To receive the certification, students must pass the Essentials test and one of the three other A+ exams. The MindLeaders study guide materials for all four tests allows you to certify in whichever manner you prefer. These study guide courses have been added to the practice exams that MindLeaders already released for this test.

1. Installing and Configuring PC Components
Time: 1 hours
This course presents standard procedures for installing and removing typical Field-Replaceable Units, or FRUs.
Objectives

• Install, configure, optimize, and upgrade personal computer components

Topics

• Installing and Configuring PC Components

2. Troubleshooting and Preventive Maintenance
Time: 1 hours
This course addresses basic troubleshooting practices associated with hardware-related problems and basic preventive maintenance techniques for computer systems.
Objectives

• Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components

Topics

• Troubleshooting and Preventive Maintenance

3. Advanced PC Troubleshooting
Time: 1 hours
This course addresses advanced troubleshooting practices associated with hardware-related problems.
Objectives

• Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components

Topics

• Advanced PC Troubleshooting

4. Major Windows Structures
Time: 1 hours
This course covers the names and purposes of major operating system components and files. It also covers the concepts and procedures for creating, viewing, and managing disks, directories, and files.
Objectives

• Identify names and purposes of major operating system components
• Identify names, locations, and purposes of major operating system files
• Identify concepts and procedures for creating, viewing, and managing disks, directories, and files

Topics

• Major Windows Structures

5. Optimizing Operating Systems
Time: 1 hours
This course covers the names and purposes of major operating system components and files. It also covers the concepts and procedures for creating, viewing, and managing disks, directories, and files.
Objectives

• Identify names and purposes of major operating system components
• Identify names, locations, and purposes of major operating system files
• Identify concepts and procedures for creating, viewing, and managing disks, directories, and files

Topics

• Optimizing Operating Systems

6. Operating System Utilities
Time: 1 hours
This course covers the names and purposes of major operating system components and files. It also covers the concepts and procedures for creating, viewing, and managing disks, directories, and files.
Objectives

• Identify names and purposes of major operating system components
• Identify names, locations, and purposes of major operating system files
• Identify concepts and procedures for creating, viewing, and managing disks, directories, and files

Topics

• Operating System Utilities

7. Basic OS Troubleshooting and Maintenance
Time: 1 hours
This course addresses basic diagnostic tools and procedures used to troubleshoot and maintain operating system software.
Objectives

• Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems

Topics

• Basic OS Troubleshooting and Maintenance

8. Printers and Scanners
Time: 1 hours
This course addresses basic concepts regarding installation, configuration, optimization and upgrading of printers and scanners.
Objectives

• Identify the fundamental principles of using printers and scanners
• Install, configure, optimize and upgrade printers and scanners

Topics

• Printers and Scanners

9. Troubleshooting Printer Problems
Time: 1 hours
This course addresses printer and scanner troubleshooting and preventive maintenance of printers and scanners.
Objectives

• Identify tools, diagnostic procedures, and troubleshooting techniques for printers and scanners
• Perform preventative maintenance of printers and scanners

Topics

• Troubleshooting Printer Problems

10. Installing Local Area Networks
Time: 1 hours
This course addresses standard practices used for the installation and configuration of local area networks.
Objectives

• Install, configure, optimize, and upgrade networks

Topics

• Installing Local Area Networks

11. Wide Area Networking
Time: 1 hours
This course covers basic network protocols and terminologies and introduces concepts related to installing, configuring, optimizing, and upgrading networks. This course pertains to wide area networking situations.
Objectives

• Identify the fundamental principles of networks
• Install, configure, optimize, and upgrade networks

Topics

• Wide Area Networking

12. Network Troubleshooting
Time: 1 hours
This course covers diagnostic tools and procedures for troubleshooting network problems. It also covers preventative maintenance for networks.
Objectives

• Use tools and diagnostic procedures to troubleshoot network problems
• Perform preventative maintenance of networks including securing and protecting network cabling

Topics

• Network Troubleshooting

13. Security
Time: 1 hours
This course covers the principles of security and the names, purposes, and characteristics of physical security devices and processes. It also addresses installing, configuring, optimizing, and upgrading security. Finally, it covers tools, diagnostic procedures, and troubleshooting techniques for security issues.
Objectives

• Identify the fundamental principles of security
• Identify the names, purposes, and characteristics of physical security devices and processes
• Install, configure, optimize, and upgrade security
• Identify tools, diagnostic procedures, and troubleshooting techniques for security issues

Topics

• Security

14. Professionalism and Communication
Time: 1 hours
This course addresses good communication skills, including listening, tact, and discretion, when communicating with customers and colleagues. It also covers job-related professional behavior, including notation of privacy, confidentiality, and respect for the customer and customer's property.
Objectives

• Recognize good communication skills, including listening, tact, and discretion, when communicating with customers and colleagues
• Recognize job-related professional behavior, including notation of privacy, confidentiality, and respect for the customer and customer's property

Topics

• Professionalism and Communication

15. Practice Exam 1
Time: 1 hours
This course presents questions that will help you prepare for the CompTIA A+ Remote Support Technician 220-603 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.
Objectives

• Complete the practice exam questions

Topics

• Practice Exam

16. Practice Exam 2
Time: 1 hours
This course presents questions that will help you prepare for the CompTIA A+ Remote Support Technician 220-603 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.
Objectives

• Complete the practice exam questions

Topics

• Practice Exam

17. Practice Exam 3
Time: 1 hours
This course presents questions that will help you prepare for the CompTIA A+ Remote Support Technician 220-603 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.
Objectives

• Complete the practice exam questions

Topics

• Practice Exam

18. Practice Exam 4
Time: 1 hours
This course presents questions that will help you prepare for the CompTIA A+ Remote Support Technician 220-603 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.
Objectives

• Complete the practice exam questions

Topics

• Practice Exam

19. Practice Exam 5
Time: 1 hours
This course presents questions that will help you prepare for the CompTIA A+ Remote Support Technician 220-603 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.
Objectives

• Complete the practice exam questions

Topics

• Practice Exam

20. Practice Exam 6
Time: 1 hours
This course presents questions that will help you prepare for the CompTIA A+ Remote Support Technician 220-603 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.
Objectives

• Complete the practice exam questions

Topics

• Practice Exam