The eLearning Center for Gatlin Education Services

It is dangerous to assume that business and communication practices do not vary across cultures. Our global business programs will familiarize you with cultural differences in business styles and prepare you to communicate effectively on a global level.

Communicating Across Cultures
Time: 20.0 minute(s)
Summary:
One cannot be naive about cultural differences and yet one cannot deny the similarities. That is why it is important to understand where the similarities and differences are and what they signify. During this program, you''ll learn how business practices vary cross-culturally and basic taboos to be aware of. You'll also learn cultural communication styles and strategies for leading an effective teleconference.
Outline:
* Introduction
* Communicating Across Cultures
* Dealing with Culture
* Basic Taboos
* Cultural Communication Styles
* Electronic Conferencing
* Summary

Global Work
Time: 22.0 minute(s)
Summary:
The globalization of work is perhaps the defining trend of our time. It's reshaping not only the macro-level aspects of economic life but the personal aspects as well. This program will help you define global work and the four shifts occurring in the global landscape. You'll also learn the competencies needed for success in the global market.
Outline:
* Introduction
* Global Work
* Key Shifts in Global Business
* Competencies for Global Work
* Meeting Options
* Global Team Leadership
* Global Teamwork
* Summary

Global Work in China (Interview)
Time: 9.0 minute(s)
Summary:
As organizations expand into the China market, there are key strategies to consider. Dr. Mary O'Hara-Devereaux, Director at the Institute for the Future, describes the challenges of global work in China, the Chinese workplace and recommended strategies for working with the Chinese.

Presenting Globally
Time: 10.0 minute(s)
Summary:
To present is to persuade, and how to persuade is not universal. The presentation skills you use domestically may not always be as effective when taking your message globally. During this program, you'll learn tips to presenting cross-culturally and how to create materials for global presentations. In addition, you'll learn gestures to avoid when making a global presentation.
Outline:
* Introduction
* Presenting Globally
* Global Presentation Tips
* Creating Global Materials
* Audience Questions
* Speaking Globally
* Gestures to Avoid
* Summary

The Influence Edge in Cross-Cultural Situations
Time: 12.0 minute(s)
Summary:
Influencing across cultures can help you win new customers, satisfy existing ones and make your professional reputation shine. During this program, you'll learn the difference between high and low context cultures, and how to influence cross-culturally. You'll also learn the aspects of credibility and influence, and what to do if your influencing plan fails.