Patient Access: Customer Relations

Price: $ 35.00 (USD)
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You will receive 1 credit (CE) upon completion of this course.

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Course Description

The Patient Access: Customer Relations course begins by covering proper telephone etiquette. This is important to anyone, not just the Patient Access department. The course concludes by direct patient contact. The first interaction the patient has with the hospital is through their registration, so it is important to understand their needs and make their stay as comfortable as it can be.

 

1 Educational Contact Hour

Approved by the AAPC, NAHAM, AAHAM and HCCA for 1 CEU.

 

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More Information

Language English
Course Length 1.00 hours
Duration of Access Unlimited
Continuing Education Credits 1
Instructor Self Paced
Vendor IMA Consulting
Course Certification Approved by the AAPC, HCCA, NAHAM, AAHAM and AMBA for 1 CEU.
Prerequisites/Audience None
Requirements/Materials Included None
Price: $ 35.00 (USD)
Add to Cart

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