Patient Accounting: Customer Service Departments

Price: $ 35.00 (USD)
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You will receive 1 credit (CE) upon completion of this course.

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Course Description

The Patient Accounting: Customer Service Department course begins with a description of Customer Service in a Patient Accounting department, focusing on how the function is organized and is staffed. The types of customers served by the department are defined. The management tools used to monitor Customer Service activity - standard policies and procedures and key performance indicators - are introduced and explained.

 

The course then describes the role Customer Service plays in the Revenue Cycle and the unique opportunity Customer Service has to provide revenue cycle feedback to those departments that precede it in the revenue cycle process.

 

1 Educational Contact Hour

Approved by the AAPC, NAHAM, AAHAM and HCCA for 1 CEU.

 

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More Information

Language English
Course Length 1.00 hours
Duration of Access Unlimited
Continuing Education Credits 1
Instructor Self Paced
Vendor IMA Consulting
Course Certification Approved by the AAPC, HCCA, NAHAM, AAHAM and AMBA for 1 CEU.
Prerequisites/Audience None
Requirements/Materials Included None
Price: $ 35.00 (USD)
Add to Cart

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