Privacy for Customer Contact Personnel
Price: $ 159.00 (USD)
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Course Description
In Privacy for Customer Contact Personnel, students will learn the everyday privacy issues that customer contact staff are faced with on a regular basis. It covers the existing Right to Financial Privacy Act as well as Regulation P, the newest consumer privacy guidelines resulting from the passage of the Gramm-Leach-Bliley Act. Students will learn the terminology used to discuss the privacy issue, including opt-out, consumer vs. customer and how to answer consumer questions about their privacy rights."
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Course Outline
Understanding Privacy Issues, Safeguarding Consumer Privacy"
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More Information
| Language | English |
| Course Length | 0.70 hours |
| Duration of Access | Three Months |
| Vendor | Zoologic (Read more about Zoologic accreditation.) |
| Course Certification | Zoologic Certificate for the CPE Credits |
| Prerequisites/Audience | Understanding Privacy Issues, Safeguarding Consumer Privacy" |
| Requirements/Materials Included | MSIE 5.5, Flash v 5.0" |
Price: $ 159.00 (USD)
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