Course Description
Course Outline
Becoming More Assertive
Time: 23.0 minute(s)
Summary:
Assertive people let others know what they want while preserving their own dignity and that of others. During this program, you''ll learn the causes of unassertiveness and how to take action toward becoming more assertive.
Outline:
Introduction
* Becoming More Assertive
* Causes of Unassertiveness
* Actions Toward Assertiveness
* Summary
Business Protocol
Time: 17.0 minute(s)
Summary:
Exemplary business protocol benefits you and your company. This program describes what business protocol is and why it is important to your job and career, as well as to the success of your company. You'll learn effective protocol principles to help maintain or improve your image. In addition, you'll learn tips on executive communication, business entertaining and gift giving.
Outline:
* Introduction
* Business Protocol
* Principles of Business Protocol
* Executive Communication
* Follow-Up
* Entertaining and Gift Giving
* Summary
Creative Time Management for the New Millennium
Time: 19.0 minute(s)
Summary:
In today's hectic world, everyone could use more time. During this program, you'll learn seven key principles of time management and ways to overcome obstacles to managing time. Having excellent time management skills will help you accomplish more and give you more time for what you want to do.
Outline:
* Introduction
* Creative Time Management
* Benefits of Creative Time Management
* Principles of Creative Time Management
* Overcoming Key Obstacles
* Time Management Tips
* Becoming Organized
* Summary
Dealing with Non-Stop Change
Time: 20.0 minute(s)
Summary:
Change is an ongoing phenomenon in our everyday lives. Because constant change is found in our careers, as well as in our personal lives, it can be viewed overlapping with one another. This program will help you understand the movement through the three phases of transition. You will learn how to recognize the symptoms of the neutral zone and make the transition to "change as the norm." Most importantly, this program is designed to help you create a plan to deal with those constant, overlapping changes.
Outline:
* Introduction
* Dealing with Non-Stop Change
* Change vs. Transition
* The Transition Process
* Managing Change
* Taking Care of Yourself
* The "Four Jewels"
* Summary
Goal Setting and Action Planning
Time: 19.0 minute(s)
Summary:
Proper goal setting reflects competence, leadership and planning. When business goals are met, you improve not only your reputation, but also maintain or improve your company's name and quality of service. This program will help you learn how to set specific, measurable and achievable goals within realistic time frames. You'll also learn how to create a step-by-step action plan that works.
Outline:
* Introduction
* Goal Setting and Action Planning
* Goal Setting
* Types of Goals
* Goal Setting Rules
* Types of Motivation
* Dealing with Obstacles
* Action Planning
* Plan - Work - Results
* Prioritizing Actions
* Summary
Leap of Faith
Time: 17.0 minute(s)
Summary:
We all need to take risks and push ourselves beyond our limits. It's the natural way we grow and learn to be our best. During this program, you'll learn how to break old paradigms and embrace change, so you can take that leap of faith you've wanted to take for some time now. More importantly, you will learn how to conquer your fears when taking risks.
Outline:
* Introduction
* Leap of Faith
* Breaking Old Paradigms
* Embrace and Welcome Change
* Conquering Your Fears
* Taking the Journey
* Adjust Your Map of the World
* Summary
Self-Motivation Through Self-Talk
Time: 21.0 minute(s)
Summary:
In today's organizations, staying motivated is tougher than ever. Increased competition, a raised standard for performance and constant obstacles can lead to apathy. During this program, you'll learn practical and enduring skills that will help you motivate yourself and overcome negative self-talk. You'll also learn how to change your self-talk into self-motivation and apply strategies for altering negative self-talk.
Outline:
* Introduction
* Overview of Self-Talk
* ABCs of Changing Self-Talk
* Reprogramming
* Visualizing
* Basics of Self-Talk
* Summary
Self-Talk First Aid Kit
Time: 20.0 minute(s)
Summary:
Everyone experiences challenging and de-motivating events in their everyday lives. During these difficult times we may slip into negative self-talk patterns. During this program, you'll learn about the six Self-Talk First Aid Kit strategies that can be used in a pinch, in real time, on the job, to help you overcome negative self-talk. With these practical and easy-to-use tools, you'll learn to take control and make an immediate impact in improving your self-talk.
Outline:
* Introduction
* Self-Talk First Aid Kit
* Switching Channels
* Reframing
* Camera Check
* Fire Your Critical Parent
* Stay in the Present
* Keep Perspective
* Where to Start
* Summary
The Dynamics of Self-Talk (Interview)
Time: 13.0 minute(s)
Summary:
Whether you're aware of it or not, self-talk is going on continually. Your self-talk can be a vicious or virtuous cycle and it can sabotage or support your efforts. Join Dr. Rick Brandon, motivational expert, as he discusses the dynamics of self-talk.
The Influence Edge and Change
Time: 16.0 minute(s)
Summary:
Convincing others about a needed change can be challenging. During this program, you'll learn how to encourage people to commit and be actively involved in the change process. You'll also learn how to recognize how both the influencer and the one who is being influenced view change. In addition, you'll learn the four phases of change and how to create strategies when implementing the change process.
Outline:
* Introduction
* Influencing Change
* People & Change
* The Change Model
* Implementing Change
* The Zebra System Case
* Summary
The Influence Edge Model
Time: 16.0 minute(s)
Summary:
Effective influence skills help you gain the commitment of others. During this program, you'll learn the Influence Edge Model and how to use it. You'll also learn how to analyze situations and choose the appropriate Push, Pull and Push/Pull behaviors to create the impact you want. In addition, you'll learn how to gain the edge needed to build more productive business relationships.
Outline:
* Introduction
* Why Influence Skills?
* Fundamental Factors
* Push Energy
* Pull Energy
* Push/Pull Energy
* Summary
Working Wounded: Dealing with a Messy Desk
Time: 2.0 minute(s)
Summary:
Could your desk use a little surgery? Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, provides tips on how you can get from under your "collectables" and deal with a messy desk.
Working Wounded: Getting More Work Done
Time: 3.0 minute(s)
Summary:
Trying to get caught up at work is something many of us struggle with on a day-to-day basis. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how you can get more done at work and spend your time productively.
Working Wounded: Office Politics
Time: 3.0 minute(s)
Summary:
There are both "good" and "bad" office politics. It is a fact of office life and cannot be avoided. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to squeeze good office politics into your work diet.
Working Wounded: Performance Appraisals
Time: 3.0 minute(s)
Summary:
Even though performance appraisals can be beneficial for your professional growth, they can also be nerve-wracking. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to make sure your performance is fairly evaluated.
More Information
| Language | English |
| Course Length | 3.50 hours |
| Duration of Access | 1 year |
| Instructor | Self Study |
| Vendor | Webucator (Read more about Webucator accreditation.) |
| Course Certification | Otterbein College awards 1 CEU for every 10 hours of successfully completed course work. For the average completion time of any course, see the course outline. Select the category of courses you are interested in and then select the specific course. Average course completion time is listed under "Time" on each course catalog page. Students pay Otterbein College a $15 (subject to change) CEU application fee for each course completed for CEU credit. |
| Prerequisites/Audience | Non-Managers, Front Line Managers |
| Requirements/Materials Included | The following are the minimum user system requirements necessary to enjoy maximum access to the HTML-based courses: 200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800x600 is recommended). Windows 95, 98, NT, 2000, or XP Internet Explorer 5.0 or higher required. An Authorware plug-in is used for course simulations but is not required to run the courses. It can be installed the first time you take a course by following the instructions shown on the Web page. The Macromedia Flash Player is used for course introductions and activities, but is not required to run the courses. It can be installed the first time you take a course by following the instructions shown at login. Netscape and AOL browsers are not supported. We do not formally support our courseware on the Macintosh platform. If you choose to try to use the courses on a Macintosh, you need to be aware that they will not have full functionality, specifically within the Authorware simulations and the supplied files. However, if you are a Macintosh user and make use of a Windows emulator, Authorware simulations and supplied files may function. Since we do not test with Macintosh or Windows emulators, we cannot guarantee our courses on the Macintosh platform. The courses play well through 56 KB modems. Of course, play is faster as connection speeds increase. The traditional HTML-based courses are designed for highly efficient, real-time presentation with an average page size under 20 K. The Business Skills Video courses use streaming media at a rate of 15 Frames Per Second. The media is sent in a continuous stream and is played as it arrives rather than waiting for the complete file to download. |














