Telepro Online Program Elective Module 1 - Creating a Climate for Rapport

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Course Description

Gain the benefits of developing and maintaining a positive attitude within the call center working environment.
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Language English
Course Length 1.00 hours
Duration of Access 90 days
Instructor self-study
Vendor Vubiz
Course Certification Printable, online Certificate of Completion
Requirements/Materials Included Our courses are optimized to run on a PC with Windows 98 or higher equipped with Internet Explorer 5.5 or later and connected to the Internet. Ensure you have no pop-up blockers installed. Pentium class computer. 266 MHz processor (300+ MHz recommended). 32 MB RAM (64 MB recommended). Any Windows Based Operating System. SVGA monitor capable of 16-bit colour and 800 x 600 screen resolution. Sound card with speakers or headphones. Internet Explorer 5.5 or greater, or Netscape 7 or greater. Some courses require the Macromedia Flash 6 Player or Shockwave Player. Both players are downloadable for FREE. Minimum 56.6 Kbps Internet connection (High Speed cable, DSL-class or broadband access recommended).
Price: $ 35.00 (USD)
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